The following definition, based on the work of wilmot and hocker (2011, p 11) best describes conflict conflict is a felt struggle between two or more interdependent individuals over perceived incompatible differences in beliefs, values, and goals, or over differences in desires for esteem, control, and connectedness this definition emphasizes several unique aspects of conflict (wilmot & hocker, 2011). Students can save up to 80% with etextbooks from vitalsource, the leading provider of online textbooks and course materials. Conflict management case study “feelings still infuse these topics” (hocker, & wilmot according to wilmot and hocker, conflict is simply a “struggle.
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